publishable_lu_2019-05_lawfulnessoftheprocessing_summarypublic_0.pdf

Summary Final Decision Art 60
Complaint

No violation

Background information
Date of final decision: 10 May 2019

LSA: LU
CSAs: ES, FR, CZ

Legal Reference: Lawfulness of the processing (Article 6), Principles relating to the processing of personal data (Article 5), Right of access (Article 15), Security of processing (Article 32)

Decision: No violation
Key words: Lawfulness of processing, Third party access to personal data, Rights of data subjects, Right of access, Security of processing, e-commerce

Summary of the Decision
Origin of the case
The complainant received a parcel by an unknown person who wanted to return an item that she had purchased on the controller’s website. The complainant’s name and address had been indicated to the third individual as the place to return the parcel he had purchased.

Findings
The third-party was a customer of the controller that bought an item from a seller located in China, from which the complainant had also made a purchase. The personal data of the complainant had been disclosed to the third-party by the seller. After conducting an internal inquiry, the controller took corrective measures against the seller and informed the complainant.

Decision
The LSA found that there had been no violation of the GDPR. The LSA and the CSA agreed to close the cross-border complaint, since no further action is required.


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publishable_fr_2019-03_lawfulness_summarypublic.pdf

Summary Final Decision Art 60
Complaint

No violation

Background information
Date of final decision: 22 March 2019
LSA: FR
CSAs: AT, BE, DE-Berlin, DE-Mecklenburg-Western Pomerania, DE-Bavaria (private sector), DE-Lower Saxony
Legal Reference: Right to object (Article 21), Principles relating to processing of personal data (Article 5), Lawfulness of the processing (Article 6), Conditions for consent (Article 7)

Decision: No violation
Key words: Rights of data subjects, Right to object, Lawfulness of processing, e-Commerce, Marketing

Summary of the Decision

Origin of the case
The data subject filed a complaint after facing difficulties in pursuing his right to object and in relation to the information required on the product order form.

Findings
The LSA found that the delay in complying with the right to object was due to the 72 hours required to process the relevant request, of which the data subject was informed. Besides, the request was submitted on a Saturday and Monday was a holiday. The data controller also took measures to clarify the e-mail address to which such requests can be submitted, and it also set up a dedicated email address to handle such requests more efficiently. In addition, the data controller no longer requires the date of birth to be provided for an order to be placed. Moreover, the consent to receive promotional offers from the controller and third parties must be explicitly given by checking the respective boxes when ordering a product.

Decision
The LSA did not identify any infringement of the obligations set out in Regulation (EU) 2016/679 (GDPR) by the controller. The data controller did not delay to comply with the request beyond what was reasonable and adjusted the information required to avoid collecting more data than necessary.


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publishable_cz_2019-10_lawfulness_of_processing_summarypublic.pdf

Summary Final Decision Art 60
Complaint

Compliance order

Background information
Date of final decision: 7 October 2019
LSA: CZ
CSAs: AT, DE-All, HR, SI, SK
Legal Reference: Lawfulness of the processing (Article 6)

Decision: Order to the controller, Infringement of the GDPR
Key words: Lawfulness of processing, Legitimate interest, Data subject rights

Summary of the Decision

Origin of the case
The data subjects filed a complaint with one of the CSAs alleging that the controller published his personal data on its social media page without a legal basis.

Findings
The controller published on its social media page information concerning the complainant and other data subjects, referring to debts which the controller was in charge of collecting. The abbreviated first name and the entire surname of the data subjects, as well as the status of debtor and the amount owed by them were specified. Through a balancing test between the data subjects’ interests and basic rights with the controller’s interests, it was concluded that the controller did not rely on any lawful basis pursuant to Art. 6 GDPR. More specifically, the data subject had not expressed his/her consent; moreover, in the balancing between the legitimate interest pursued by the controller and the interests and rights of the data subject, the latter prevailed, given the significant risk of adverse impact arising
from the publication of negative information about the data subjects’ financial situation.

Decision
The LSA ordered the controller to cease processing the complainant’s personal data and to remove the published personal data within ten business days of the decision. The LSA also ordered the controller to submit a report to LSA on the implementation of the order within five business days of its completion.


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Please see the original file for the official wording at
https://edpb.europa.eu/sites/edpb/files/article-60-final-decisions/summary/publishable_cz_2019-10_lawfulness_of_processing_summarypublic.pdf

Please see also EDPB Copyright page